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Reset your password

If you forgot the password, Pai can send a link or a code. You choose a new password. The old one stops working.

An email with three short steps and one large button that says Choose a new password.
  1. Step 1 of 3

    Tap Forgot password?

    Type the email or phone on the account.

  2. Step 2 of 3

    Open the note

    Email accounts get one big button. Phone accounts get a text code when texting is turned on. Until then, a phone account with an email uses that email.

  3. Step 3 of 3

    If nothing arrives

    Check spam. Wait an hour before asking again. If the account has no email and texting is off, email paidigitalstore@gmail.com.

Still stuck? Email paidigitalstore@gmail.com.